Returns + Exchanges

Returns + Exchanges

Returns

Thanks for shopping with us! 

Don't love your purchase? No problem! We made returns and exchanges super easy.

You may send your return back via mail OR bring it to a clothes horse near you!

All merchandise being returned must be in the same condition it was received with receipt and tags still on.  

Sale items, gift cards, and accessories are all FINAL and will not be eligible for refund, exchange or store credit.

**Customers returning items via mail will be refunded in the form of payment originally used.

**Customers returning items in store will be issued a store credit that will last indefinitely. This credit is for use exclusively in brick-and-mortar clothes horse locations, not online. 

Sending Through Mail

1. You must provide your own return label via UPS, USPS, FedEx, etc. (Your choice!)

2. Send it back within 15 days from when it was delivered. 

3. You must provide the invoice that was sent with your purchase to receive a full refund to your original form of payment. 

Mail package to:

Clothes Horse

301 Rt. 110

Huntington, NY 11746

Returning In Store 

1. Bring the invoice along with the merchandise being exchanged into any clothes horse location. With this method, the sales associate will provide you with a printed store credit that may be used in any store location, not online.

2. Must be within 15 days from when it was shipped. 

If you have any other questions or concerns regarding returns or exchanges please contact us!

 

Thanks babes!

Happy shopping,

xoxo

clothes horse